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Chapter 8 Managing Human Resources and Labour

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Chapter 8 Managing Human Resources and Labour Relations 8.1 Multiple-Choice Questions 1) is the set of organizational activities directed at attracting, developing, and maintaining an effective ... workforce. A) Production management B) Operations management C) Developing a mission statement D) Human resource management Answer: D Diff: 2 Type: MC Page Ref: 171 Skill: Knowledge Objective: 8.1 2) Which of the following is considered the starting point of effective human resource management? A) Advertising B) Financing C) Human resource planning D) External staffing E) Recruitment Answer: C Diff: 2 Type: MC Page Ref: 171 Skill: Knowledge Objective: 8.1 3) Cindy Stevens is observing and interviewing several database administrators to determine the duties and responsibilities associated with their job, as well as the knowledge, skills, and abilities that someone must have to perform the job. Cindy is performing the HR function of A) job analysis. B) advertising. C) promotion. D) training. E) staffing. Answer: A Diff: 2 Type: MC Page Ref: 171 Skill: Comprehension Objective: 8.1 [Show More]

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