Scholarfriends committs to providing high-quality digital study resources. While we stand by the quality of our products, we understand that there may be circumstances under which refunds and cancellations are necessary. This policy outlines those circumstances and the process for requesting a refund or cancellation.

Eligibility for Refunds

Scholarfriends will issue a refund if:

• The digital resource is not downloadable.
• The resource is dowloadable but inaccessible, for example, format cannot readily open.
• The resource contains significant defects or errors, such as illegibility.

To qualify for a refund for a 100% Money Back Guarantee, the following conditions must be met:

• Your purchase was within the last 7 days.
• You have contacted us or the seller to inform them of the issues encountered.
• The complaint is not about missing information that was disclosed by the seller beforehand.

If you meet these conditions, please submit a refund request through our Contact us page.

Process for Cancellation

Digital resources are instantly accessible upon purchase, as such scholarfriends does not typically process cancellations once an order is completed. However, if you encounter issues that fall within our refund eligibility criteria, we encourage you to reach out for a resolution, including cancellation if applicable.

No Refund Conditions

Refunds will not be provided under the following conditions:

• The study notes have been accessed or downloaded.
• The request for a refund is made beyond the 7-day period after purchase.

Support for Refunds and Cancellations

If you have questions or need assistance with a refund or cancellation, we are ready to help. Contact us directly through our Contact us page for swift assistance.