TEEX Telecommunicator Test - Questions and Answers (Complete Solutions) An employer being legally responsible for the actions of an employee, is an example of ________________________. Select one: a. Liability b. Tort
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TEEX Telecommunicator Test - Questions and Answers (Complete Solutions) An employer being legally responsible for the actions of an employee, is an example of ________________________. Select one: a. Liability b. Tort c. Damages d. Vicarious liability The telecommunicator will be able to define ________________________ and ________________________ associated with radio technology. a. Terms, concepts b. Lengths, widths c. Wiring, switches d. Call letters, signs The two types of 9-1-1 systems are Basic and ________________________. a. Platinum b. General c. Enhanced d. Advanced Being knowledgeable about FCC requirements includes knowing the ________________________. a. Radio frequencies for department/call centers b. Call letters for all radio stations west of the Mississippi c. Manufacturer of all radio equipment d. Expiration date on the radio equipment warranties There are two types of causation; cause in fact and ________________________. a. Cause in opinion b. Cause in action c. Cause in tort d. Cause in damages _____________________ is failure to do what a reasonable person would do' or exercise the level of care required by law. a. Tort b. Public Duty Doctrine c. Negligence d. Liability A dispatcher or other communication specialist appointed under or governed by the provisions of the occupation code 1701.45. The first-first responder. Telecommunicator Occurrence of imminent threat of damage, injury or loss of life or property resulting from an extraordinary natural or man-made cause. ______ demand immediate reaction. Emergency Any system which electric or electromagnetic signals are used to transmit information. Systems including radio, light or waves; wire or cable; et. A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior. Communication Roles of a Telecommunicator are; 911 call taker, fire dispatcher, police dispatcher, ems dispatcher. True/False True 3 entities the telecommunicator has a working relationship with: The public, responders, other agencies Discipline dealing with what is good and bad. A moral duty and obligation. A set of rules and standards that govern individual conduct. Ethics An occupation which one ______ to be skilled in. A vocation or occupation requiring advanced training. Profession As a public servant, you are not expected to abide by standards of conduct and regulations established by the Texas Legislature, the federal government, local ordinances, and departmental policy. True/False False What is a trust to be used only to advance public interests, not personal gain? Public Interest Decisions made on the merits, free of partiality or prejudice and unimpeded by personal bias. Objective Judgment Government is to be conducted openly, efficiently, suitably and honorably so the public can make informed judgments and hold public officials ____________. Accountability Honor and respect _________ principles; observe letter and spirit laws. Democracy It is not necessary to be familiar with your jurisdiction's geography. True/False False Callers will know where they are every time they call dispatch. True/False False If you're not sure something is confidential you should refer to your __________ or your _________________. Policies, Procedures There are Federal laws encompassing TCIC/NCIC confidentiality. True/False True It is not acceptable to check people on TCIC/NCIC for personal reasons but it is ok to check them through agency databases. True/False False If an officer requests a copy of a 9-1-1 call they should be referred to a dispatch supervisor. True/False True Social media pages are private and you do not have to give your agency access to them. True/False False A feature corresponding to automatic number identification by which the number provided by the automatic number identification feature is matched with the address or location of the telephone from which the call is made and is presented to the public safety answering point along with the number in a computerized 9-1-1 system. ALI (automatic location identification) The feature provided with computerized 9-1-1 service by which 9-1-1 calls are automatically routed to the answering point serving the place from which the call originates. Selective routing A feature that enables a service supplier to identify the telephone # of a caller and that operates by forwarding the caller's telephone # to the public safety answering point, where the data is received by equipment that translates it into a visual display. ANI (automatic number identification) A telecommunications service through which the user of a public telephone system has the ability to reach a public safety answering point by dialing the digits 911. A system of processing emergency 911 calls. 911 service A dispatcher or other communication specialist appointed under or governed by the provisions of the occupation code 1701.45. The first-first responder. Telecommunicator Occurrence of imminent threat of damage, injury or loss of life or property resulting from an extraordinary natural or man-made cause. ______ demand immediate reaction. Emergency A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior. Communication Roles of a Telecommunicator are; 911 call taker, fire dispatcher, police dispatcher, ems dispatcher. True/False True 3 entities the telecommunicator has a working relationship with: The public, responders, other agencies Discipline dealing with what is good and bad. A moral duty and obligation. A set of rules and standards that govern individual conduct. Ethics An occupation which one ______ to be skilled in. A vocation or occupation requiring advanced training. Profession As a public servant, you are not expected to abide by standards of conduct and regulations established by the Texas Legislature, the federal government, local ordinances, and departmental policy. True/False False What is a trust to be used only to advance public interests, not personal gain? Public Interest Decisions made on the merits, free of partiality or prejudice and unimpeded by personal bias. Objective Judgment Government is to be conducted openly, efficiently, suitably and honorably so the public can make informed judgments and hold public officials ____________. Accountability Honor and respect _________ principles; observe letter and spirit laws. Democracy It is not necessary to be familiar with your jurisdiction's geography. True/False False Callers will know where they are everytime they call dispatch. True/False False If you're not sure something is confidential you should refer to your __________ or your _________________. Policies, Procedures There are Federal laws encompassing TCIC/NCIC confidentiality. True/False True It is not acceptable to check people on TCIC/NCIC for personal reasons but it is ok to check them through agency databases. True/False False If an officer requests a copy of a 9-1-1 call they should be referred to a dispatch supervisor. True/False True Social media pages are private and you do not have to give your agency access to them. True/False False A feature corresponding to automatic number identification by which the number provided by the automatic number identification feature is matched with the address or location of the telephone from which the call is made and is presented to the public safety answering point along with the number in a computerized 9-1-1 system. ALI (automatic location identification)
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