WGU C182 Final Exam: Study Questions & Answers: Updated Solution

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What network always has two hops? (Ans- A Star network. What is IT? (Ans- It consists of hardware, software and the users of technology How does IT support the business? (Ans- communicatio ... n, both internal and external, sharing of resources, facilitating the integration of departments, management of information, securing company and employee information, and ensuring that the organization runs according to ethical practices. What is a system? (Ans- A combination of independent parts all working together to accomplish a certain goal What are the core components of IT? (Ans- Hardware, software, and users What is IT? (Ans- Technology used in creating, maintaining, and making information accessible Who are considered to be personnel in IT? (Ans- Network engineers, computer scientists and administrators Part of the definition of IT? Does it enable the processing of data? (Ans- True Part of the definition of IT? The people who supply and support the use of Information Technology in organizations. (Ans- True Part of the definition of IT? Analyze profit and loss data and information for businesses. (Ans- False Part of the definition of IT? Software, data, and computer networks (Ans- True Does IT include Stand-alone TV monitors and computer desks? (Ans- No Does IT include Computer networks and IT personnel? (Ans- Yes What is an administrator? (Ans- Someone who is in charge of some portion of the IT infrastructure What is system administration? (Ans- The process of maintaining the operating system of a computer system What is a device driver? (Ans- A program designed to control a particular device connected to the computer, such as the printer What does an Administrator do? (Ans- Administer the computers in an organization; install software; modify/update operating system; create accounts; train users; secure system; troubleshoot system; add hardware. What does a Network Administrator do? (Ans- They are the person responsible for installation, configuration, maintenance, securing, and troubleshooting of the computer network What does a Database Administrator do? (Ans- They are an IT person whose job is to manage the database management system and database(s), and whose duties include software installation, security of data, creation of accounts to access the database, and configuring the database to be accessible over network. What does a Security Administrator do? (Ans- They must stay informed of the many different types of attacks, such as denial of service attacks on web servers, IP spoofing to intercept messages, and buffer overflow. What does a Web Administrator do? (Ans- They must install, configure, maintain, secure, and troubleshoot the web serve What types of training do IT personnel provide? (Ans- Training and help desk support What responsibilities does an IT trainer have? (Ans- Teaching new and current users how to use the IT infrastructure. This may include such simple things as logging into the computer system, setting up printers, accessing shared files, and perhaps training employees in how to use work-related software. They may also create documentation, helpful websites, and even audiovisual demos, or lead group or individualized training sessions What responsibilities does an IT help desk person have? (Ans- They might simply act as a switchboard, routing the problem to the proper IT person. In other cases, the help desk person can solve the problem directly, often over the phone but sometimes by e-mail or in person. How does an IT degree differ from a Computer Science degree? (Ans- An IT degree usually requires less math and fewer programming skills What are the most important skills for an IT professional? (Ans- Troubleshooting and code writing skills Is communication a skill that an IT professional should have? (Ans- Yes What are some other skills that an IT professional should have? (Ans- Enjoy playing around with the computer. Enjoy learning on your own. Enjoy technology. Enjoy troubleshooting. Enjoy communicating with others. What is the DIKW Hierarchy? (Ans- Data, Information, Knowledge, Wisdom What is Data in the DIKW hierarchy? (Ans- It is the input directly received by the human (or computer). The starting point for your task. What is Information in the DIKW hierarchy? (Ans- It is often defined in the hierarchy as meaning that the data have had one or more processes applied to the data to transform it into a more useful form. The processing of your data. What is Knowledge in the DIKW hierarchy? (Ans- It is sometimes defined as information that has been put to use or a synthesis of several different sources of information. One way to think of knowledge is that it is information placed into a context, perhaps the result of experience gained from using information. You will gain insight into your information here. What is Wisdom in the DIKW hierarchy? (Ans- Making decisions based on your knowledge. What is an Information System? (Ans- A collection of data, information, technical components and human resources used to support management of an organization. It is technology neutral. What makes data relevant? (Ans- This means that the data being used must apply directly to the decision being made What makes data timely? (Ans- Data must be efficient and must be provided in a timely manner so that companies can utilize it in their business. When there is a delay in data, it may no longer be of use or properly serve its purpose. What makes data thorough? (Ans- This means that the data must be complete. Data that is not thorough might contain errors or lapses of data. What makes data accurate? (Ans- This is most likely to be secured if data is captured as close to the point of activity as possible. It [Show More]

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