WGU C484 - Chapter 9 Definitions 100%
Pass
GROUP ✔✔2 or more individuals interacting and interdependent, who have come together to
achieve particular objectives.
FORMAL GROUP ✔✔a designated work group defined by an o
...
WGU C484 - Chapter 9 Definitions 100%
Pass
GROUP ✔✔2 or more individuals interacting and interdependent, who have come together to
achieve particular objectives.
FORMAL GROUP ✔✔a designated work group defined by an organization's structure.
INFORMAL GROUP ✔✔a group that is neither formally structured nor organizationally
determined: such a group appears in response to the need for social contact.
SOCIAL IDENTITY THEORY ✔✔perspective that considers when and why individuals
consider themselves members of groups.
FIVE STAGE GROUP DEVELOPMENT MODEL ✔✔the 5 distinct stages groups go through
are: forming, storming norming, performing and adjourning.
FORMING STAGE ✔✔1st stage of group development characterized by a lot of uncertainty.
STORMING STAGE ✔✔2nd stage of group development characterized by intragroup conflict.
NORMING STAGE ✔✔3rd stage of group development characterized by close relationships
and cohesiveness.
PERFORMING STAGE ✔✔4th stage of group development during which the group is fully
functional.
ADJOURNING STAGE ✔✔the final stage of group development for temporary groups ,
characterized by concern with wrapping up activities rather than task performance.
PUNCTUATED EQUILIBRIUM MODEL ✔✔a set of phases that temporary groups go through
that involve transitions between inertia and activity.
ROLE PERCEPTION ✔✔an individual's view of how he or she is supposed to act in a given
situation.
ROLE EXPECTATIONS ✔✔how others believe a person should act in a given situation.
NORMS ✔✔acceptable standards of behavior within a group that are shared by the group's
members.
DEVIANT WORKPLACE BEHAVIOR ✔✔voluntary behavior that violates significant
organizational norms and, in so doing, threatens the well-being of the organization or its
members. Also called antisocial behavior or workplace incivility.
SOCIAL LOAFING ✔✔the tendency for individuals to expend less effort when working
collectively than when working individually.
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