Project Management > QUESTIONS & ANSWERS > Questions and Answers > Santa Fe College IT IT CTS2142 Choosing the Right Team 1. (All)

Questions and Answers > Santa Fe College IT IT CTS2142 Choosing the Right Team 1.

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Choosing the Right Team 1. Suppose you are the project manager for a small project that will be based in Chicago. At this point, you have four other project team members on board. All you need to do ... is hire a C++ programmer. Later today, you will be interviewing Mary, who recently graduated from a large university nearby. Develop an interview plan including an itinerary and set of interview questions. Mary is scheduled to arrive at 10 a.m. and will be available until 4 p.m. Service Level Agreements for Internal and External Projects 1. What role does having a service level agreement (SLA) play for supporting internal projects and IT services? 2. What role does having an SLA play for supporting external projects with consultants or third-party service providers? 3. Suppose you have been tasked with overseeing an SLA with another company that can provide backup services to the 500 PC users of your company. Use the web or other resources to research and come up with a set of metrics that could be used to assess service availability, quality standards, and security to be part of an SLA. [Show More]

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