Service Now CSA Exam Questions and answers, 99% Proven pass rate. Graded A. What are the di

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Service Now CSA Exam Questions and answers, 99% Proven pass rate. Graded A. What are the different interfaces for accessing a ServiceNow Instance? - ✔✔-Now Platform User Interface -Service ... Portal -ServiceNow Mobile Classic -ServiceNow Agent What are the tree components of the Now Platform User Interface? - ✔✔-Banner Frame -Application Navigator -Content Frame What is a collection of users who share a common purpose? - ✔✔Group Where can you locate product documentation? - ✔✔docs.servicenow.com What is a collection of permissions used to grant access to different parts of the platform? - ✔✔Role What is a common way of testing functionality for different roles? - ✔✔Impersonate User A row represents what in the ServiceNow database - ✔✔Record What are the three different types of context menus in a list view? - ✔✔-List -Column -Record What are the three components of a filter condition? - ✔✔-Field -Operator -Value What defines which fields appear in a list and the order of said fields? - ✔✔View Which field type displays as a check box on the form? - ✔✔True/False Which field type displays information from another table? - ✔✔Reference Which tool can be used to change the layout of the form view for all users? - ✔✔Form Designer What are the three main components of the Form Designer? - ✔✔-Page Header -Field Navigator -Form Layout What allows fields to be populated automatically when applied? - ✔✔Template Which UI action saves information for a new record and leaves the form? - ✔✔Submit Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual? - ✔✔My Groups Work What is the difference between Work notes and Additional Comments - ✔✔Work notes are visible to only those who can view the task. Additional comments are visible to the customer (requestor) Which tab contains the activity stream for a task? - ✔✔Notes Which tool enables users to collaborate on a task real-time and links conversations to records? - ✔✔Connect Chat What can trigger a notification? - ✔✔Record inserted or updated Event is fired A script What is used to get information from tables through referenced fields? - ✔✔Dot-walking Which three tabs are used to configure an email notification? - ✔✔When to send Who will receive What it will contain How is dot-walking used when configure a notification? - ✔✔-Identify the recipient (e.g. Users/Groups in fields) -Populate data in the notification (e.g. ${number} or ${URI_REF}) Which module opens the Report Designer Interface? - ✔✔Reports > View/Run Name three ways of sharing a report with other people in the organization. - ✔✔Scheduled email Export to PDF Publish What are the four tabs used to guide the user through creating a new report in the report designer? - ✔✔Data Type Configure Style What should you consider when exporting a report to PDF and share the exported file? - ✔✔- Information may be obsolete -Access control is not enforced on exported data Which modules can you use to create a new table? - ✔✔Tables Tables & Columns What is created by default when you create a new table? - ✔✔-Application Menu with the same name as the table Label -Module with the plural of the ta [Show More]

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