WGU C215 Operations Management, Top Exam Questions with accurate answers, 100% Accurate, rated A+

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WGU C215 Operations Management, Top Exam Questions with accurate answers, 100% Accurate, rated A+ Advertising revenue model - ✔✔-Provides users with information on services and products and p ... rovides an opportunity for suppliers to advertise Affiliate revenue model - ✔✔-Companies receive a referral fee for directing business to an affiliate Appraisal cost - ✔✔-The cost associated with uncovering defects Automated order entry systems - ✔✔-A method using telephone models to send digital orders to suppliers. Backwards integration - ✔✔-Owning or controlling sources of raw materials and components. Benchmarking - ✔✔-Studying other companies business practices for comparison. Bullwhip effect - ✔✔-Inaccurate or distorted demand information created in the supply chain. Business to Business commerce - ✔✔-Businesses buying and selling to other businesses. Business to consumer commerce - ✔✔-Businesses selling to individual consumers. Cause and effect diagrams - ✔✔-A chart that identifies potential causes of particular quality problems. Checklist - ✔✔-A list of common defects and the number of observed occurrences of each. Conformance to specifications - ✔✔-how well a product or service meets the targets and tolerances set by designers. Continuous improvement - ✔✔-A philosophy of never ending improvement. Control charts - ✔✔-Charts used to evaluate whether a process is operating within expectations. Crossdocking - ✔✔-Eliminates storage and order picking functions of a distribution warehouse. Customer defined quality - ✔✔-an integrated effort designed to improve quality performance at every level of the organization. Deming Prize - ✔✔-Japanese award for companies to recognize efforts in quality improvement. Distribution management - ✔✔-Responsible for the movement of material from the manufacturer to the customer. Distribution warehouse - ✔✔-Used for short term storage, consolidation, and product mixing. Distributor crossdocking - ✔✔-the receiving and consolidating of inbound products from different vendors into a multi-SKU pallet. E-commerce - ✔✔-Using the internet and web to do business. E-distributors - ✔✔-Independently owned net marketplaces having catalogs representing thousands of suppliers and designed for spot purchases. E-purchasing - ✔✔-Companies that connect onlone MRO suppliers to businesses that pay fees to join the market, usually for long term contractual purchasing. Early supplier involment (ESI) - ✔✔-Involvement of critical suppliers in new product design. Electronic data interchange (EDI) - ✔✔-A form of computer to computer communications that enables sharing business documents. Electronic requests for quotes (eRFQs) - ✔✔-An electronic request for a quote on goods and services. Electronic storefront - ✔✔-online catalogs of products made available to the general public by a single supplier Exchanges - ✔✔-Marketplaces that focus on spot requirements of larger firms in a single industry External Failure costs - ✔✔-Costs associated with failures that occur at the customer site. Extranets - ✔✔-intranets that are linked to the internet so that suppliers and customers can be included in the system. Fitness for use - ✔✔-How well the product performs its intended purpose. Flowchart - ✔✔-A schematic of the sequence of steps involved in a process. Forward integration - ✔✔-Owning or controlling the channels of distributions General warehouse - ✔✔-used for long term storage Green supply chain management - ✔✔-Focucses on the role of the supply chain with regard to its impact on the environment. Histogram - ✔✔-A chart that shows frequency distribution of observed values of a variable. Incoming inspection - ✔✔-verifies the quality of incoming goods Industry consortia - ✔✔-Industry owned markets for purchase of direct inputs from limited number of suppliers. Insourced - ✔✔-processes and activities completed in house Internal failure costs - ✔✔-costs associated with discovering poor quality product before it reaches customers. Intranets - ✔✔-networks internal to the organization ISO 14000 - ✔✔-Set of standards & certificatio [Show More]

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