Information Technology > EXAM > WGU C846 Business of IT - Applications Pre Assessment | Questions with 100% Correct Answers | Verif (All)
Which of these statements represents an objective of service level management? - ✔✔Define the level of service clearly and unambiguously. To which of the stakeholders is the delivery of service ... metrics most important? - ✔✔The customer Which of the following is the central repository of the IT organization's data, information, and knowledge? - ✔✔Service Knowledge Management System Only one person may be __________ for an activity. - ✔✔accountable The primary aim of Incident Management is to ensure a quick recovery of the system. It supervises and directs the internal or external resources. Which of the following are the activities of Incident Management? - ✔✔A [Show More]
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