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MSSC Test Study Guide

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MSSC Test Study Guide What type of communicate includes contact with customers, vendors, supplies, transporters, government or any other group outside the company? - External Within logistics community, there are 2 types of communications, what are they? - Internal and External Specifying why you're writing is an example of which of the following guidelines? - identify the purpose Not speaking too fast or mumbling is an example of which of the following guidelines? - Speaking clearly Small mistakes like speaking too quickly, entering the wrong delivering date or not listening to instructions can lead to costly mistakes. TRUE or FALSE - True Efficiency and effectiveness of order processing depends on understanding the requirements therefore, if the order is not clear, the logistics workers should ask the customer questions before processing the order, TRUE or FALSE - True Which of the following inspection involves checking for air, ground or water? - Environmental Inspection Companies use color signs and marking to communicate safely information in the workplace, which of the following colors typically mean storage? - White Which of the following describes the financial aid employers are required to provide to workers who are injured on a job? - Workers Comp Which of the following elements of a well designed work place can be described as a science of designing and arranging the tools people use? - Ergonomics When dealing with a problem with a customer's order logistics, workers should assign blame to someone within the company. TRUE or FALSE - False Employers are required to have a safety committee that meets regularly have notes of the meeting. TRUE or FALSE - True Which of the following is an assessment of potential treats to a workers safety? - Workplace Inspection Which of the following governmental agencies sets and enforces safety standards and safe use of ladders, noise abatement and storing of hazardous materials? - OSHA Which of the following government agencies holds the primary responsibilities for transportation safety regulations? - U.S Department of Transportation OSHA standards set maximum requirement supply chain logistics facilities may not use additional guidelines, from other government agencies or professional organization. TRUE or FALSE - False Looking for key heading and highlighting material is an example of which reading guidelines? - Previewing the document There is no need for front-line logistics workers to worry about communication between shifts. TRUE or FALSE - False Listening to what someone is saying and hearing what someone is saying is the same thing. TRUE or FALSE - False Spread sheets may be printed and used by logistic workers to analyze operations. TRUE or FALSE - True Which of these software programs are used f

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