IT535_Assignment_Unit5.docx IT535: Advanced Network Management Purdue Global University Enterprise Information Systems Enterprise information systems are systems that helps to improve business functionality by way
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IT535_Assignment_Unit5.docx IT535: Advanced Network Management Purdue Global University Enterprise Information Systems Enterprise information systems are systems that helps to improve business functionality by way of integration. Enterprise information systems can manage large amounts of data and provide a higher quality of service. There are many types of EIS systems that provide varied insight and analytical support such as supply chain management, customer relationship management, knowledge management, and enterprise resource management. Supply Chain Management Supply chain management focuses on transferring products from the vendor to the customer. Data contained on a supply chain management EIS may be people, tasks, equipment, inventory, orders, and any other resource needed to facilitate transactions. Additional activities that occur within supply chain management systems are logistics, equipment sourcing, and product development (Nordmeyer,2019). Customer Relationship Management Systems Customer Relationship Management systems (CRM) are used to track customer data. CRM systems may include customer buying history, customer contact information, geographical trends, and other useful data that can assist in creating marketing plans and forecasting sales. CRM systems are also integrated with mobile and tablet devices which allows employees to access, share, and update information while off-site. Enterprise Resource Planning Systems Enterprise Resource Planning systems (ERP) assists in inte. . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .. .. . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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