Computer Science > EXAM > CompTIA A+ Chapter 1 with COMPLETE SOLUTION (All)
CompTIA A+ Chapter 1 with COMPLETE SOLUTION
Document Content and Description Below
What is the first step in the six step troubleshooting process? - ✔✔Identify the problem. How should you identify a problem? - ✔✔Question the user, identify any changes made to the computer, ... and review documentation. What is step two of the troubleshooting process? - ✔✔Establish a theory of probable cause. What is the third step in the troubleshooting process? - ✔✔Test the theory to determine cause. What happens if your first theory fails? What happens if all theories fail? - ✔✔If the first theory fails, go back to step two and establish a different theory. If all theories fail, escalate. What is the forth step of the trouble shooting process? - ✔✔Establish a plan of action to resolve the problem and implement a solution. What is the fifth step of the troubleshooting process? - ✔✔Verify full system functionality and, if applicable, implement preventative measures. What is the final step of the troubleshooting process? - ✔✔Document findings, actions, and outcomes. What should you do before making any changes to the computer? [Show More]
Last updated: 3 years ago
Preview 1 out of 4 pages
Buy this document to get the full access instantly
Instant Download Access after purchase
Buy NowInstant download
We Accept:
Also available in bundle (1)
Click Below to Access Bundle(s)
Bundle for CompTIA A+ Exams Compilation
Bundle for CompTIA A+ Exams Compilation
By Tessa 3 years ago
$50
16
Reviews( 0 )
$7.00
Can't find what you want? Try our AI powered Search
Document information
Connected school, study & course
About the document
Uploaded On
Jun 28, 2022
Number of pages
4
Written in
All
Additional information
This document has been written for:
Uploaded
Jun 28, 2022
Downloads
0
Views
136
