Guidelines > INFR 01RPA with Pega with Q&A RPA with Pega

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Before learning about pega, Let's know about Open Span  It is an RPA tool built on .net framework.  It is used for Windows and Desktop automation.  It can handle multiple processes with ... a single click.  Helps automating cognitive process . About PEGA  Pegasystems is a software company located in Massachusetts, America founded in 1983.  It acquired open span on April 12, 2016, and later renamed it as Pega RPA.  Open span helped in enhancing the BPM and CRM platforms of PEGA. Pega Differentiators In the market there are many RPA tools. Below are the features which make Pega unique among them.  Market leadership - It addresses the everchanging business needs for different automation.  Underlying technology - It uses interrogation features and unique recordings.  Robotic Desktop Automation - RDA helps in maintaining the smooth relationship between user and customer.  Robotic Process Automation - RPA helps in repeating the tasks with more added value.  Integration and Flexibility - Pega can be integrated easily and it is flexible. In next card, you will learn about , what is RPA automation and why it is important? RPA Automation  RPA automation is used to automate the user's manual tasks.  To perform automation, check how the application is behaving when users are interacting with it.  Have a clear idea on whether users are using keyboard shortcuts or mouse click events to perform automation.  Automation helps to achieve errorless outputs In the next topics, you will learn about how automation is achieved in pega RPA Prelude In the following cards, you are going to learn about  Pega robotic automation studio  Project and solution  Working of Pega robotic automation  Methodologies  Advantages of using Pega studio Pega Robotic Automation studio Automation is achieved in pega by using Pega robotic automation studio The above picture shows the pega robotic automation studio. Below are some examples where automation can be achieved  Copy and paste the data between different applications.  Invoking web services.  Project and Solution In order to achieve a good automation, it is necessary to understand what is solution and project. Solution  A solution may have multiple projects in it. Project  It is a container which handles all the items required to build an application.  Under the project, you will be having Automation, Global container and so on... Advice Camel case format is preferred when naming a project or solution Studio IDE If you have Microsoft visual studio environment you can use Pega Robotic Automation Studio as a standalone or plugin version. The studio contains the following interface elements  Toolbars  Designer windows  Tool windows Read further to know how pega robotic automation studio works? Working of Pega Robotic Automation These three are the main reasons for the success of Pega Robotic Automation Event-Driven architecture  Generates events, notifications, and alerts from any application. Support  It supports virtually any application like Citrix, cloud/SaaS, Desktop, Firefox, etc. Quick Results  Changes are not required to underlying apps, so fast deployment can be done.  Virtual design environment can be made easily. Methodologies Pega Robotics supports two methodologies :  Robotic Desktop Automation - It provides a unique desktop experience to the user.  It can handle both Front and Back offices like call centers and retail.  Robotic process Automation - It uses unattended robots for handling the back office tasks.  It automates the repetitive process, deployed in the virtual server. Advantages of PEGA RPA Low risk. Reduction in variability and redundancy. Less or no errors. Interrogation  Interrogation is helpful for identifying the objects during automation.  It uses the system-defined match rule to identify the object.  If an object is interrogated, the object is represented in hierarchical order in object explorer. You will learn about object explorer and how interrogation is helpful in the following topics Prelude In this topic, you are going to learn about : Object explorer Adapters Windows adapters Properties of windows adapters Object Explorer  It displays the interrogated applications and . Net controls for windows applications.  It shows the available controls and represents it in hierarchical order. This is called as object hierarchy.  If the user selects a button in the object explorer, the properties, events, methods for that button are made available in the object inspector.  As shown in the diagram object hierarchy and object inspector together is known as ***object explorer*** Adapters Adapters help the users to interact with target applications.  The above image shows the adapters available in the studio. Windows Application  Windows application template helps the users to interrogate window based applications.  You can select the window based application by selecting the windows application in adapters  When a developer adds a project to the solution, the right adapters should be chosen. [Show More]

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