Communication > EXAM > Template for Unit 4 Touchstone - Communication at Work./ Complete Solution (All)

Template for Unit 4 Touchstone - Communication at Work./ Complete Solution

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COMM1010: Communication at Work Unit 4 Touchstone Template: Plan and Communicate a Time-Based Task Student Name: Date: PART 1: CUSTOMER EMAIL STEP 1: Review the scenario and email m ... essage from your manager. STEP 2: Write an email message to the customer (no more than two body paragraphs) that informs them about the new delivery date and the refund to compensate for the inconvenience. Your message should be limited to no more than 12 sentences or 200 words. Use the following email template. CUSTOMER EMAIL TEMPLATE Subject Line Enter the subject line of your email. It should convey the central point of your message. Greeting: Enter the greeting for your email First paragraph: Tell your reader why you’re writing this email, using professional wording. Provide background information. Second paragraph: Provide the main information for your email. What is it you want to explain or accomplish? Ending paragraph: Provide a conclusion for your email. Closing: Create your closing. Signature: Type your name for your signature. STEP 3: Review your message to ensure that: ● It includes information relevant for the customer, including the purpose of the email and how the errors will be addressed. [Show More]

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