MSSC Quality Systems
Automated part inspection commonly uses __________. - ✔✔vision systems
Parts labeled ______ should be inspected to determine if they should be reworked or scrapped. -
✔✔hold
_____________ inspect
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MSSC Quality Systems
Automated part inspection commonly uses __________. - ✔✔vision systems
Parts labeled ______ should be inspected to determine if they should be reworked or scrapped. -
✔✔hold
_____________ inspections assure that the equipment, personnel and processes being used are
providing the desired results and allow systems to be pinpointed and solutions implemented
before the problem can escalate. - ✔✔In-process
When parts need further inspection they should be labeled as ______. - ✔✔Hold
Red tags are typically attached to parts that are __________. - ✔✔scrapped
The cost of a product's raw materials does not typically determine if __________. - ✔✔the
product is non-conforming
Parts that are labeled as ok To ship must _________. - ✔✔meet compliance
Measurement of product quality attributes can be assisted by performing __________. - ✔✔daily
quality and equipment checks
The sampling plan uses a(n) _________ chart that indicates to an inspector the number of parts
to inspect based on the size of the product batch. - ✔✔frequency
Certain characteristics of parts are essential for its proper operation. Identifying these
characteristics as _______ helps set up a meaningful quality inspection program. - ✔✔critical
An engineering change notice (ECN) is used to notify changes to __________. - ✔✔a product
drawing
The review of audit procedures and instructions are control and planning functions within a(n)
__________. - ✔✔traceability program
A ___________ is used to verify that the proper procedures and processes are being adhered to
by plant personnel. - ✔✔quality audit program
Instrument reliability is examined to determine _____________________. - ✔✔calibration
intervals
The calibration of instruments and measurement devices is typically checked as a part of a
_______________. - ✔✔quality audit
Machine time, task time, and quality requirements are information needed to __________. -
✔✔document each process
Manufacturers would typically have a _______________ performed to make sure its quality
system is being maintained effectively. - ✔✔quality system audit
A(n) ________ should always be someone outside the organization. - ✔✔third party audit group
Auditors should always _____________ if the problem has been corrected. - ✔✔include the
problem in their report
The main objective of a _____________ is to make sure corrective action is taken to eliminate
problems permanently. - ✔✔Material Review Board (MRB)
Electrical equipment should only be worked on ____________. - ✔✔after someone has
inspected and tested the equipment to ensure that is has been properly de-energized
Results are more uniform if a(n) _____________ is used during an in-process audit. -
✔✔checklist
The quality of the outgoing product can be measured directly with what kind of audit? - ✔✔end
item product
Companies use _________ to show data about the progress of production. - ✔✔job status reports
The principles of ____________ help reduce product costs by managing inventory. - ✔✔Just-intime (JIT)
Machine time, quality requirements, and task time are __________. - ✔✔required to document a
process
Only the supervisor or a person in the quality assurance department can decide if a part on hold
should be __________. - ✔✔scrapped or reworked
A ____________ should be done as often as necessary to assure that processes are sound. -
✔✔quality system audit
Preparing a schedule and a check sheet to ensure that the schedule is followed is part of a(n)
_____________. - ✔✔quality audit management program
To ensure accuracy, __________ are calibrated on a regular basis. - ✔✔inspection tools
Companies typically require that _____________ as a pat of their shop safety rules. - ✔✔safety
glasses be worn
Calibration on which of the following would be audited? - ✔✔Measurement tools
An important requirement in order to achieve Just-in-time manufacturing is to ___________. -
✔✔schedule jobs well
As part of a process of continuous improvement, companies use ________ to set goals for to
strive towards. - ✔✔product benchmarks
The purpose of ISO 9000 is to help companies ___________. - ✔✔improve quality
Employee feedback and data collection are essential elements of an ____________. - ✔✔quality
assurance system
Under the guidelines of _______, manufactures only produce items for inventory stock when
there is a custom order. - ✔✔just-in-time manufacturing
Manufacturers use _________ to avoid use of the wrong material in a process, issuance of the
wrong material from stock and material test failures - ✔✔raw material controls
The number of rejected parts is a reflection on the impact of the _____. - ✔✔quality assurance
system
The __________ organization is an international organization that provides standards for
certification of quality in companies. - ✔✔ISO
Companies typically include policies and procedures for continuous improvement as part of their
______________. - ✔✔quality assurance system
The international standards used for company quality are published by _____________. -
✔✔ISO
The number of defects produced is a measure of _______. - ✔✔The effectiveness of a quality
assurance system
Defect prevention is the _______ of the four types of quality cost - ✔✔most cost effective
It is __________ for workers to inspect and sort out defective products than to prevent defects
from occurring altogether. - ✔✔more costly
Continuous quality improvement programs can _________. - ✔✔increase profits even if sales do
not increase
Increasing customer satisfaction by promoting product reliability can be accomplished by
implementing a _______. - ✔✔quality system
The performance of the product as viewed by the customer is ultimately the most important
measure of ___________. - ✔✔product quality
When the quality of a product improves, it is a sign that _________. - ✔✔continuous
improvement activities are working
A good __________ can both increase value to the customer and reduce product cost. -
✔✔quality assurance system
When less labor is needed to produce the same of more quantity of product, there is __________.
- ✔✔higher productivity
Processes are often described by a ________. - ✔✔sequence of events
An example of a spreadsheet function is __________. - ✔✔SUM
______________ may provide valuable information concerning a product's quality. -
✔✔Performing equipment check during a quality inspection.
New product design teams should perform an _______ as early in the design process as possible.
- ✔✔design failure mode and effect analysis.
Benchmarking is a ________ tool. - ✔✔process improvement
Manufacturing is still in the early stages of study in its effort to find tools to ________ in a
manufacturing process. - ✔✔predict human reliability
Spreadsheets are used to perform calculations in ___________ and produce graphs - ✔✔rows
and columns
The operator is the first person who is responsible for _________ in the production process. -
✔✔product quality
The PDCA cycle was created by W. Edwards Deming and stands for. - ✔✔plan, do, check, and
act
The quality assurance department is the group who provides information to help _______. -
✔✔compare actual quality to customer needs
Production personnel use standard operating procedures to determine ___________. - ✔✔The
proper way to do a task
An important statistic is calculated by dividing the number of parts produced by the number of
hours worked. This stat is called __________. - ✔✔labor productivity
Modern companies emphasize good communications to __________. - ✔✔improve quality
The safety of personnel and the equipment as well as the performance of the equipment are the
key points to keep in mind when making a decision to __________. - ✔✔run to failure or shut
down to fix
Companies often ____________ to create a baseline measurement for improvements in machine
performance - ✔✔establish a metric
A key concept in continuous improvement is to search for ways to eliminate waste in actions,
time, and ______. - ✔✔material
Employees commonly use email to ________ employees at other computers - ✔✔send messages
in text form to
The ___________ should be stored in a safe location after an order is shipped. - ✔✔appropriate
documentation
Reduced costs and increased value are products of _____________. - ✔✔good quality assurance
systems
If current means used to inspect and monitor processes prove to be unsuitable, ____________. -
✔✔they should be corrected using an appropriate procedure
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