MSSC Quality Study Questions

MSSC Quality Study Questions 1. Inspection data requires for making effective manufacturing decisions: - ✔✔Accurate data. A feature of all mistake-proofing systems is: - ✔✔Automated inspection. A manufacturer has seve ...

MSSC Quality Study Questions 1. Inspection data requires for making effective manufacturing decisions: - ✔✔Accurate data. A feature of all mistake-proofing systems is: - ✔✔Automated inspection. A manufacturer has several options to handle nonconforming materials. The option to use a nonconforming material is acceptable: - ✔✔Only if it does not affect performance or cause a safety hazard. A process SOP should include clearly stated procedures for dealing with nonconforming materials. If nonconformity is detected and there are no written procedures, it is the responsibility of the frontline worker to: - ✔✔Refer the problem to a supervisor or responsible department. Third-party audits provide evidence that a quality program meets standards. A Third-party audit might be performed in order to: - ✔✔Acquire or maintain certification. An auditor bases his/her audit report on data collected by: - ✔✔Directly observing the process. Interviewing workers and supervisors. Examining production records. Inspections can be carried out for several purposes, including as a part of continuous improvement. To perform inspections, workers should know how to: - ✔✔Read production documents. Use inspection and analysis tools. Read safety and environmental standards. A possible source of inaccuracy in inspection data is: - ✔✔Human error. Communication breakdowns can lead to inaccuracies and poor decisions. Detailed instructions for communicating results must be included in every: - ✔✔Inspection plan. The inspection frequency for any given process depends on a number of factors. This frequency is specified in a (n): - ✔✔Sampling plan. The main purpose of inspecting the final product is: - ✔✔Product acceptance. Many products require, a record of a material's history. This record is known as The products: - ✔✔Traceability. In some cases, nonconforming goods are shipped to a customer if the customer Waives the specification. When this happens, workers should: - ✔✔Be aware that the shipment is an exception. Many inspections are performed by frontline workers. Quality management Systems require that the company: - ✔✔Provide training of proper procedures for testing. Include training in health, safety, and environmental procedures. Keep complete documentation of all training. The purpose of a quality audit is to: - ✔✔Provide assurance that the process follows the guidelines of the quality plan. The three types of quality audits are: - ✔✔Internal, external, and third-party. An audit report is always presented to the person or organization requesting the Audit. A summary of each discrepancy from standards should also be available to: - ✔✔Production workers involved in the process. What documentation is required for "first piece" inspections? - ✔✔In-process form Product testing must include shipping tests to: - ✔✔Identify problem areas in product design or assembly If two angles are complementary, then both are angles. - ✔✔Acute Which of the following is involved with reducing setup? - ✔✔First good piece every time When using a nut, bolt, flat washer, and lock washer, the lock washer should be Positioned: - ✔✔Between the nut and flat washer Which of the following is included in a manufacturing process? - ✔✔Machine resources Dial indicators are adaptable for use with: - ✔✔Snap gauges Arrowheads are used on a drawing in many applications. One of the applications Is lines. - ✔✔Cutting plane Follow-up and closeout of audit-initiated corrective actions is a part of: - ✔✔The audit function Which of the below organizations is primarily involved in helping companies to Consistently produce high quality products? - ✔✔ISO Upon review of production results, it was determined that 350 out of 5,000 pieces Were "out of spec". What percentage of the production was "out of spec"? - ✔✔7 percent According to specifications, the width of a part is given as 4.253(+0.004). Which Of the following widths would be considered "out of spec"? - ✔✔4.258 According to specifications the depth of an aspect of a part is given as 0.523(+1- 0.002) inches. Which of the following would be the most appropriate tool to use in order To determine if a particular part is in spec? - ✔✔Micrometer Which of the following are determined primarily by the customer? - ✔✔Spec limits A type of graph that shows the frequency of distribution of measured data is a: - ✔✔Histogram A non-conforming product may be shipped to a customer: - ✔✔If the defect does not affect quality or performance A good quality control system can affect all of the following EXCEPT: - ✔✔Cost of raw materials An important aspect of a process quality audit is that it is conducted by: - ✔✔An independent party Adjusting a device to a standard is called: - ✔✔Calibration A _______ is used as the reference part. - ✔✔Gage block What question on a Corrective Action Report (CAR) is used to determine if a Corrective action has taken place? - ✔✔What were the results? SPC stands for - ✔✔Statistical process control A histogram with bimodal distribution is an indication of - ✔✔Two distinct datasets The chart that will plot the average value of a subgroup is the - ✔✔X Bar Geometric dimensioning and tolerance refers to - ✔✔limits of size (tolerance) The "ECN" acronym stands for - ✔✔Engineering change notice A digital caliper would be connected to a PCin order to: - ✔✔Collect SPC data Problem analysis tools include - ✔✔Brainstorming. Cause and effect diagrams. Root cause analysis. Companies use a "quality metric" to: - ✔✔Establish measurements for process improvements A "third party" audit organization is defined as: - ✔✔Someone outside the organization An audit checklist is used to: - ✔✔Obtain relatively uniform results A quality audit is performed in order to - ✔✔Ensure that processes and procedures are followed X bar - ✔✔A chart that will plot the average value of a subgroup Calibration - ✔✔Adjusting a device to a standard. Histogram - ✔✔A type of graph that shows the frequency of distribution of measured data. ISO 9000 - ✔✔A family of international standards that apply to the design and implementation of quality systems. Run Chart - ✔✔A chart that tracks a measured value over time PDCA Cycle - ✔✔A simple process for implementing continuous improvement changes in four steps: plan, do, check, and act. What type of feature is parallel to the surface being dimensioned? - ✔✔Dimension line What part of an assembly fastener is designed to protect the threads _____? - ✔✔Shank Metals treated by ____ processes to become soft. - ✔✔Annealing One inch is equal to _______. - ✔✔25.4mm A _______ is a measurement tool that measures part dimensions by indicating the amount of distance its probe moves when placed against the part. - ✔✔Dial indicator The due date for calibration must appear on the calibration label of ____. - ✔✔Measurement & test equipment. What are the two types of assembly drawings? - ✔✔Detailed and exploded Section lines on a blueprint indicate ______. - ✔✔A surface that has been cut What type of hole is shown in the picture? - ✔✔Counter bore Which of the following is not one of the six rules for the dimensioning an object? - ✔✔Dimension hidden lines If 200 parts are sampled from 3000 products, what is the sampling rate? - ✔✔6.7 percent Parts are inspected _______ to make sure the typical characteristics of a produced part are found. - ✔✔Randomly If a sampling plan required 5% of the parts to be inspected in 1000 parts? - ✔✔50 How many kg are in 60 pounds? - ✔✔27.3 kg in 60 lbs. If you find the Root cause of a problem what is the next step in the process? - ✔✔Call a meeting with your quality team To eliminate indicator measurement error a device called a _____ is used as a reference part. - ✔✔Gauge block. A_____ is the total amount by which specified to dimension is allowed to vary and still be a good - ✔✔Tolerance The dial indicator and makes measurement using the ____ method. - ✔✔Indirect comparison Production department develop a quality history database by __________. - ✔✔Recording inspection data Parts labeled ______ should be inspected to determine if they should be reworked or scrapped. - ✔✔HOLD DFMEA when performing on existing or new products. - ✔✔Do this as early as possible in the design process. Defects should be reported to - ✔✔The appropriate contact The truck driver delivers a load but does not have the certification for the load what should you do? - ✔✔Place a hold tag and inform purchasing department Stored data reports should be - ✔✔Kept safe stored in a secondary location to prevent loss. Which of the bases for establishing verification intervals. - ✔✔Reliability