Smart Serve Exam Review

Smart Serve Exam Review The Government of Canada issues licences for the sale and service of alcohol in Ontario (true/false) - ANS - False The minimum age for someone to serve or sell alcohol in Ontario is 18 (true/fa ...

Smart Serve Exam Review The Government of Canada issues licences for the sale and service of alcohol in Ontario (true/false) - ANS - False The minimum age for someone to serve or sell alcohol in Ontario is 18 (true/false) - ANS - True You could be held civilly and/or criminally liable if you serve too much alcohol to a customer (true/false) - ANS - True After an intoxicated customer has left your establishment, you are no longer liable for him or her (true/false) - ANS - False Drinking coffee will help a person who is intoxicated sober up faster (true/false) - ANS - False An 8-ounce glass of beer is equal to an 8-ounce glass of wine (true/false) - ANS - False You can refuse the sale of alcohol to any customer even if they produce a valid I.D (true/false) - ANS - True A customer can show identification without a photo to prove they are age 19 or older (true/false) - ANS - False If an intoxicated customer arrives at your establishment, you should not let them in (true/false) - ANS - True On average, the body can metabolize approximately 2 standard drinks in one hour (true/false) - ANS - False Alcohol is a stimulant that speeds up the central nervous system (true/false) - ANS - False. Once alcohol gets into the bloodstream it will be carried throughout the body, into tissues and organs (e.g. the brain). (true/false) - ANS - True The amount of alcohol in the bloodstream is called Blood Alcohol Concentration (BAC). (true/false) - ANS - True The body uses chemicals in the liver to break down (metabolize) the alcohol so that it can be eliminated from the body (true/false) - ANS - True Approximately 60% of the alcoholic content will be slowly eliminated from the bloodstream. The remaining 40% will be eliminated through a person's breath, sweat, and urine.(true/false) - ANS - False. 90/10 How many ounces would it take for spirits containing 30% alcohol to equal a Standard Drink? - ANS - 2 ounces What is the formula for calculating a standard drink? - ANS - 60 ÷ alcohol percentage = amount (in ounces) 1.5 ounces (43 mL) with 40% alcohol is one Standard Drink of: - ANS - Spirits 5 ounces (142 mL) with 12% alcohol is one Standard Drink of: - ANS - Wine 12 ounces (341 mL) with 5% alcohol is one Standard Drink of: - ANS - Beer How many Standard Drinks are there in 3 ounces of spirits with 40% alcohol? - ANS - 2 standard drinks Sheila weighs 125 pounds and has consumed 3 Standard Drinks in 2 hours. Can you estimate her BAC level? - ANS - 0.08 - ANS - EVALUATE risk before departure Franco weighs 175 pounds and has consumed 5 drinks during the last 4 hours. Can you estimate his BAC level? - ANS - 0.06 An older person who drinks the same amount of alcohol as a younger person will likely have a higher BAC level. (true/false) Why? - ANS - True. Due to lowered metabolism Eating foods that are high in fat and protein before or while drinking, will help to slow down alcohol absorption. (true/false) - ANS - True People with more body fat tend to have a higher BAC than more muscular people of the same weight. (true/false) - ANS - True Mixing a Caffeinated Energy Drink with alcohol increases the potential of your customer not realizing they are becoming intoxicated. (true/false) - ANS - True When served the same amount of alcohol in the same amount of time, a 120-pound person and a 160-pound person will both have the same BAC level. (true/false) - ANS - False Carbonated drinks allow alcohol to enter into the bloodstream faster than normal. (true/false) - ANS - True A greater tolerance for alcohol can lower a person's BAC (true/false) - ANS - False When a female and male both weigh 175 pounds and consume 2 Standard Drinks each within 2 hours, they will both have the same BAC. (true/false) - ANS - False You can display either a Sandy's Law sign or a Liquor Sales Licence in a licensed establishment. (true/false) - ANS - False In a licensed establishment, you can only sell and serve alcohol to customers between the hours of 9:00 a.m. to 2:00 a.m., Monday to Sunday and 9:00 a.m. to 3:00 a.m. on New Year's Eve (December 31st). (true/false) - ANS - True You can substitute one type of alcohol for another without telling the customer. (true/false) - ANS - False You can serve a drink at 2:05 a.m., as long as the order was placed before 2:00 a.m. (true/false) - ANS - False All signs of alcohol must be cleared within 60 minutes of the stop-service time (true/false) - ANS - False. 45 minutes When a golfer goes to the parking lot to get something she forgot in her car, can she carry an open alcoholic beverage? (yes/no) - ANS - No Can a server use the original screw cap to reseal a bottle of wine so that the customer can take it home under THTR? (yes/no) - ANS - No Does a mini bar have to include non-alcoholic beverages? (yes/no) - ANS - Yes Can a restaurant serve a bottle of home-made wine brought in by a customer? (yes/no) - ANS - No Should a caterer always remove any unserved alcohol when leaving the catered event? (yes/no) - ANS - Yes Grocery stores can allow exchanges for alcohol products outside of the permissible hours of sale. (true/false) - ANS - False Authorized grocery stores can only sell alcohol to customers between 9:00 a.m. and 11:00 p.m. (true/false) - ANS - True Authorized stores must display a Sandy's Law poster. (true/false) - ANS - True Grocery store customers are allowed to carry and consume samples anywhere within the store shopping area (true/false) - ANS - False Stores must provide access to police and AGCO compliance officials to inspect the store. (true/false) - ANS - True Can the Bar be held liable for selling and serving alcohol to a customer who was already intoxicated before arriving at their establishment? (yes/no) - ANS - Yes Who could potentially be held liable for damages or injuries when a customer is served to the point of intoxication? - ANS - The manager, the licensee, and the server Under the LLA, you have the obligation to remove an individual from the licensed establishment if you reasonably believe the person is not permitted by law to be on the premises. (true/false) - ANS - True Under the LLA, you have the obligation to remove an individual from the licensed establishment if you reasonably believe the person is on the premises for an unlawful reason or is breaking the law on the premises. (true/false) - ANS - True Duty of care means an establishment must protect an intoxicated customer from injuring themselves or others. (true/false) - ANS - True A server can use no more force than is necessary to remove a customer from the premises. (true/false) - ANS - True Poor coordination and balance are always signs of intoxication. (true/false) - ANS - False The smell of cannabis is a sign of intoxication (true/false) - ANS - False How much time can it take for alcohol to reach a person's brain: - ANS - 30 minutes Apart of the S.I.M.P.LE; what does [S] stand for? - ANS - Check for SIGNS of intoxication Apart of the S.I.M.P.LE; what does [I] stand for? - ANS - Ensure I.D. is valid Apart of the S.I.M.P.LE; what does [M] stand for? - ANS - MONITOR alcohol consumption Apart of the S.I.M.P.LE; what does [P] stand for? - ANS - PREVENT over-service Apart of the S.I.M.P.LE; what does [E] stand for? - ANS - EVALUATE risk before departure House Policy - ANS - A document that states an establishment's commitment to safe and responsible alcohol sales and service and outlines processes and procedures for staff to follow. License Identification: Ontario logo and Trillium logo are visible under ultraviolet light (true/false) - ANS - True Licence Identification: number starts with the first letter of the person's last name (true/false) - ANS - True Licence Identification: There is raised lettering on driver's licence number (true/false) - ANS - True License Identification: Credit cards and security cards issued by a place of employment are acceptable forms of identification (true/false) - ANS - False Apart of the S.I.M.P.LE; what does [L] stand for? - ANS - Determine LEVEL of intoxication