WGU Introduction to IT - C182 - Module
Quizzes’
Which of the following is a role of IT personnel? Select all that apply.
a. Developing faster computer chips.
b. Repairing copy machines.
c. Processing data into infor
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WGU Introduction to IT - C182 - Module
Quizzes’
Which of the following is a role of IT personnel? Select all that apply.
a. Developing faster computer chips.
b. Repairing copy machines.
c. Processing data into information.
d. Installing, testing, and updating software.
(Module: IT as a Discipline) ✔✔a. Developing faster computer chips.
c. Processing data into information.
d. Installing, testing, and updating software.
For each of the following scenarios, indicate if the function described would be appropriate for
individuals who are part of an IT department. Select all that apply.
a. Emily is working on a benefits analysis to justify the need for a new server.
b. Leo is updating his profile located on the company website.
c. Maria is programming a new online form for the company, so they can more quickly input sales
data.
d. Aiko is testing a new network that is connecting the main office with satellite offices in the area.
(Module: IT as a Discipline) ✔✔a. Emily is working on a benefits analysis to justify the need for
a new server.
c. Maria is programming a new online form for the company, so they can more quickly input sales
data.
d. Aiko is testing a new network that is connecting the main office with satellite offices in the area.
Which of the following employees would be considered IT personnel?
a. Jeff, who works in human resources screening electronic résumés of potential hires.
b. Maria, a computer programmer who debugs software issues for company users.
c. Yuki, who writes text for client websites.
d. Nadir, who creates marketing plans based on aggregated company data.
(Module: IT as a Discipline) ✔✔b. Maria, a computer programmer who debugs software issues
for company users.
Which of the description of duties below would be for a System Administrator?
a. This individual is in charge of ensuring that the network is working properly. Duties may include
connecting devices using cable, configuring individual employee computers, working with the
network hardware, and troubleshooting.
b. This individual has responsibility for developing new software applications to improve the
functionality of an organization's information technology.
c. This individual updates an organization's computer hardware and software, performs
troubleshooting, and maintains the operating system of a computer system.
d. This individual has responsibility for all aspects of an organization's databases and database
management systems.
(Module: IT as a Discipline) ✔✔c. This individual updates an organization's computer hardware
and software, performs troubleshooting, and maintains the operating system of a computer system
Which of the following would NOT be the responsibility of the system administrator?
a. Providing support to users.
b. Installing new hardware and software.
c. Creating new user accounts.
d. Answering e-mails from potential customers.
(Module: IT as a Discipline) ✔✔d. Answering e-mails from potential customers.
Javier starts the day by checking his e-mails. Sandra in payroll would like him to print a report
detailing how much money has been spent on training new employees. She would like a
comparison of the training dollars spent over the last five years. Javier spends the morning
retrieving the appropriate information from the database and e-mails a report to Sandra. In the
afternoon, Javier begins a performance analysis of the new database management system that he
installed last week. He also double-checks that the old data has properly transferred to the new
system. He then develops a list of procedures for those who work under him so they can also run
performance analyses. Finally, he heads upstairs to the Chief Operating Officer's office to make a
brief presentation on the new database system and how it can be used most effectively.
Which of the following titles most fits Javier's job?
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