WGU Introduction to Communications
C464: Competency 1
What are the 4 challenges of communication? (W.I.I.N) ✔✔1. We may rely on digitally mediated
communication
2. In order to communicate effectively
3. Intercultura
...
WGU Introduction to Communications
C464: Competency 1
What are the 4 challenges of communication? (W.I.I.N) ✔✔1. We may rely on digitally mediated
communication
2. In order to communicate effectively
3. Intercultural understanding can be difficult
4. Not everyone appreciate the value of communication
What is the linear model of communication? ✔✔A process in which an individual communicator
transmits a message to a receiving communicator.
What are the steps to linear communication? ✔✔1. Deciding on the message: a sender selects a
message to send to a receiver
2. Encoding: translating the message
3. Transmitting the message: the message is sent from sender to receiver
4. Perceiving the message: to receive the message
5. Decoding and Assigning meaning: translates the message perceived into thoughts and feelings
What is the difference between the linear model and the transactional model? ✔✔Transactional
model is the same as the linear model but with FEEDBACK.
What are the 3 elements of communication? (C.A.M) ✔✔1. Communication skills
2. Appropriateness
3. Motivation
What are the topics for the perception process? (S.O.I.) ✔✔1. Selection
2. Organization
3. Interpretation
What are the four steps to the selection topic of the perception process? (P.E.A.R) ✔✔1.) Selective
Perception
2.) Selective Exposure
3.) Selective Attention
4.) Selective Recall
What is the definition of Selective Perception? ✔✔what we want to see, hear, and believe
What is the definition of Selective Exposure? ✔✔information that reinforces existing beliefs
What is the definition of Selective Attention? ✔✔focusing on certain information and ignoring the
others
What is the definition of Selective Recall? ✔✔remembering things that we agree with than things
that are contrary with our beliefs
What are the four steps to the organization topic of the perception process? ✔✔1.) Figure and
Ground: (F) - foreground or point of emphasis. (G) - background of the particular stimuli.
2. Closure: fill in missing infromation to complete a perception
3. Proximity: Physical closeness in relation to other information
4. Similarity: something shares attributes with other stimuli
What is the definition of interpretation from the perception process? ✔✔The way we assign
meaning to the message and event that is uniquely our own
What is the definition of self-esteem? ✔✔
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