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TIPS Certification Exam V2 – Training for
Intervention Procedures – Health
Communications, Inc. (HCI) – 2026/2027 edition
practice questions with verified solutions
Q:
...
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TIPS Certification Exam V2 – Training for
Intervention Procedures – Health
Communications, Inc. (HCI) – 2026/2027 edition
practice questions with verified solutions
Q: BAC stands for
Answer
blood alcohol concentration
Q: You may be sued in the State of Maryland for serving a visibly intoxicated person under
the:
Answer
Negligence Statute
Q: All of these are useful tools for “carding” individuals except:
Answer
Fingerprint Kit
Q: What type of drug is alcohol?
Answer
Depressant
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Q: “Due Caution” refers to examining an ID for:
Answer
Validity, Verification of Age, Ownership
Q: Examples of “reasonable efforts” DO NOT include:
Answer
serving a guest multiple drinks at a time
Q: Alcohol is absorbed most quickly in the:
Answer
small intestine
Q: There is an average of one alcohol-related fatality every _______ minutes in the US.
Answer
51 minutes
Q: Sarah and Susan are twins and having a few drinks in a local bar. Sarah is drinking vodka
and RedBull© and Susan is drinking vodka and cranberry juice. Who is likely to become
intoxicated first?
Answer
Sarah
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Q: A customer complains there is not enough tequila in her margarita, then she starts to sing
along with the music. The best server response is:
Answer
Slow service
Q: One (1) ounce of 100 proof liquor, 12 oz. of beer (4% ABV) and 4 oz. of wine (12% ABV) all
contain ½ oz. of pure alcohol.
Answer
True
Q: A customer enters a liquor store, stumbles into one of the aisles, retrieves a bottle of wine,
weaves up the aisle and staggers up to the counter to purchase alcohol. The clerk should:
Answer
refuse service
Q: Which of the following is not a factor which affect the rate of alcohol absorption?
Answer
Days of week
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Q: There is no way to tell if someone is intoxicated except counting drinks.
Answer
false
Q: Which of the following are useful techniques for controlling the rate of consumption?
Answer
offer food
Q: The liver metabolizes and eliminates pure alcohol at the rate of about ½ oz. per hour.
Answer
true
Q: It is okay to let guests become intoxicated as long as they are not driving.
Answer
false
Q: A “youthful” looking customer is seated at your station. The individual arrives with beer
from the bar. Before continuing service, you should:
Answer
check persons id
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Q: An indication that a license is not valid is:
Answer
The back is blank
Misspelled words
Variation in thickness
All of the above
Q: A guest who is relaxed and social is most likely at which stage of intoxication:
Answer
lowered inhibitions
Q: A customer begins slurring her words. The best server response is:
Answer
refuse service
Q: A customer has begun drinking faster and is now buying drinks for all the individuals at
the bar. The best server response is:
Answer
slow service
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Q: A customer enters a liquor store with clothes in disarray, alcohol on his breath and he is
hiccupping. He asks for a bottle of Jack Daniels. The most appropriate response is to:
Answer
refuse sale of alcohol
You should “cut off” an intoxicated guest by:
Answer
Tell him politely but firmly
Justin and his twin brother Matt are drinking together at a bar. Justin is drinking 1oz shots of
100 proof whiskey and Matt is drinking a 4oz glass of red table wine with a 12% alcohol content.
They are consuming their drinks at the same rate. Who is more likely to become intoxicated?
Answer
Both. All things being equal, they will both reach the same level of intoxication
Every day, an average of _____ people in the US dies in an alcohol-related crash.
Answer
30
You are required by law to keep Refusal of Service forms in your establishment.
Answer
false
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Maryland does not have a Dram Shop Law, therefore:
Answer
can be sued under the Negligence Statute
You can be fined or imprisoned for serving all of the following EXCEPT:
Answer
a pregnant woman
In Maryland, _____ of deaths in auto crashes are alcohol-related.
Answer
29%
"Reasonable Efforts" include:
Answer
refusing to serve minors
taking steps to prevent intoxication
refusing to serve an intoxicated person
all of the above
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A 21 year old with a BAC of .05 is more likely to be involved in a car crash than a 40 year old
with a BAC of .05.
Answer
true
True or False: A credit card with a photograph is acceptable as proof of age.
Answer
false
Drinking three 1-oz shots of whiskey in one hour will cause a person to become more intoxicated
than drinking three 12-oz domestic beers in one hour.
Answer
false
A person with a high tolerance will have a lower BAC than a person without a tolerance if they
drink the same amount.
Answer
false
A person who was quiet when they started drinking has become talkative and friendly, you
should:
Answer
serve with care
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The use of loud, aggressive language is a sign of:
Answer
impaired judgment
What is the best response to a guest who is exhibiting signs of impaired judgment?
Answer
serve a water
offer food
delay service
all of the above
Glassy eyes and slurred speech are signs of intoxication.
true
If an intoxicated guest refuses alternate transportation you should call the police as a last resort.
true
3 Types of Illegal Alcohol Sales
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1. Underage - guests under 21
2. Third Party - guests who are buying for someone underage
3. Visibly Intoxicated
2 Kinds of Law Covering Liability for Servers of Alcohol
1. Common Negligence Laws
2. Dram Shop Liability Laws
Common Negligence Laws
1. Not specific to alcohol
2. Can involve illegal alcohol sales
3. Based on Court Cases
4. Sets a standard for what "reasonable person would do"
5. Every jurisdiction
Dram Shop Liability Laws
1. Specific to alcohol sales.
2. Applies to owners of license and their employees.
3. Explain expectations for preventing illegal alcohol sales
4. Set monetary limits for financial judgements in lawsuits
5. Some jurisdictions
Reasonable Efforts
Steps to prevent illegal alcohol sales and their consequences
Benefits of Using Reasonable Efforts
1. Protect yourself from penalty and liability
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Some Examples of Reasonable Efforts
Follow safe serve guidelines.Call a cab Suggest food, Get trained, Check ID,Refuse service,Call
the police, Place a sign,Suggest non-alcohol drinks
ID's that not acceptable
Expired ID's for when guests look underage
Any sign that the ID has been altered
Three steps for properly checking ID
1. Verify the information
2. Check for alteration
3. Establish ID Ownership
Underage warning behaviors
hesitation,Ask for a secondary ID, unusual drink order, nervous, gets upset when asked for ID
what is the percent Blood Alcohol Content
RI .08
Key Laws alcohol servers need to know to be successful
1. Age to be able to sell alcohol is 18
2. BAC= .08
3. A licensee or employee can seize the identification of someone who is younger than 21 as long
as a receipt is given and card is given to local law enforcement within 24 hours
4. RI has dram shop laws
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5. Hours of sales are 6am - 2am
Four Behavior Cues are
Lowered Inhibitions - very talkative/over friendly, Impaired Judgement, Slower reactions, Loss
of coordination
Six Intoxication Rate Factors
1. Size (everything equal, the person who has the most fat would become intoxicated faster)
2. Food
3. Gender
4. Rate of Consumption
5. Strength of a drink
Mixers absorption rate from fastest to slowest
a. Straight Shot
b. Carbonated Mixer
c. Water mixer
d. Juice mixer
6. Drug use
What can lower BAC level
Time is the only thing that can lower BAC
Your skills in observing how people act , hearing what they say , judging their , and responding
appropriately are your....
People skills
Provide information that shows you how much your guests are being affected by alcohol
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behavioral Cues
alcohol helps us relax because it slows down the body system and acts a
depressant
lowered _________ are noticeable as guests become especially talkative and relaxed.
inhibitions
a gap between how people think they are behaving and how they actually behave indicates
impaired _________ . people may become overly friendly , annoy other , or overrate
themselves.
judgement
Losing ones balance , swaying , and spilling drinks are cues that indicate loss of __________
coordination
alcohol unlike other foods, is aborbed rapidly into the _____________ circulating throughout
the bodying affecting the brain
blood stream
A measurement of the level of alcohol in the bloodstream is called
BAC
The strength of the drink , the rate of drinking , whether food is eaten or medication is taken ,
and the gender, height and weight of the person are all __________
The intoxication rate factors.
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in most areas legal identification must have both a _______ and the __________ to be
considered valid
birthdate , photo ID
people who drink frequently may have developed a high _________ , which allows them to
hide the behavioral cures they would otherwise exhibit
tolerance
serving non-alcohol beverages , snacks , and food to an overindulged drinker will not counteract
the alcohol but this does ______
slow down the process
servers should do these three things when refusing service of a client
say no, give reasons , and don't back down
to protect yourself against liability , the law requires that you make ________ to prevent a
guest from becoming legally intoxicated
reasonable efforts
in many areas , if a drinker becomes intoxicated and goes on to incur damages , the server or
manager and owner can all be held responsible under _______
dram shop liability
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