It is quite clear from the example
that all managers need to manage
situations intelligently and take
corrective action before any damage
is done to the business. Controlling
function of management comes to
the res
...
It is quite clear from the example
that all managers need to manage
situations intelligently and take
corrective action before any damage
is done to the business. Controlling
function of management comes to
the rescue of a manager here. It not
only helps in keeping a track on
the progress of activities but also
ensures that activities conform to
the standards set in advance so that
organisational goals are achieved.
Meaning of Controlling
Controlling is one of the important
functions of a manager. In order
to seek planned results from the
subordinates, a manager needs to
exercise effective control over the
activities of the subordinates. In other
Departure Control Systems (DCS)
Rationalised 2023-24
202 Business Studies
words, controlling means ensuring
that activities in an organisation are
performed as per the plans. Controlling
also ensures that an organisation’s
resources are being used effectively
and efficiently for the achievement of
predetermined goals. Controlling is,
thus, a goal-oriented function.
Controlling function of a manager
is a pervasive function. It is a primary
function of every manager. Managers
at all levels of management— top,
middle and lower-need to perform
controlling functions to keep a
control over activities in their
areas. Moreover, controlling is as
much required in an educational
institution, military, hospital, and a
club as in any business organisation.
Controlling should not be misunderstood
as the last function of management.
It is a function that brings
back the management cycle back to
the planning function. The controlling
function finds out how far actual
performance deviates from standards,
analyses the causes of such deviations
and attempts to take corrective actions
based on the same. This process
helps in formulation of future plans
in the light of the problems that were
identified and, thus, helps in better
planning in the future periods. Thus,
controlling only completes one cycle
of management process and improves
planning in the next cycle.
Importance of Controlling
Control is an indispensable function
of management. Without control the
best of plans can go awry. A good
control system helps an organisation
in the following ways:
(i) Accomplishing organisational
goals: The controlling function
measures progress towards the
organisational goals and brings
to light the deviations, if any,
and indicates corrective action.
It, thus, guides the organisation
and keeps it on the right track so
that organisational goals might
be achieved.
(ii) Judging accuracy of standards:
A good control system enables
management to verify whether
the standards set are accurate
and objective. An efficient control
system keeps a careful check
on the changes taking place
in the organisation and in the
environment and helps to review
and revise the standards in light
of such changes.
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